Terms of Service

By accessing our website, submitting a form, messaging us, or using any Selvora Service, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

Selvora provides AI automation services for businesses, which may include AI receptionists, AI voice agents, chatbots, messaging automation, appointment-related automation, and CRM or workflow integrations. Specific features depend on the engagement and configuration agreed with each customer.

Some of our Services use AI to generate or assist with responses, summaries, or recommendations. AI-generated output may occasionally be incomplete, inaccurate, or not fully reflect the intended outcome. Our Services are intended to support, not replace, sound human judgment for decisions that matter, and outputs should be reviewed where appropriate before being relied upon.

We work to keep our Services reliable, but we do not guarantee that they will be uninterrupted, timely, secure, or error-free. Services may be temporarily unavailable due to maintenance, third-party platform issues (including Meta or Instagram outages), or circumstances outside our reasonable control.

• Provide accurate information when communicating with us or using our Services
• Use our Services and website for lawful business purposes
• Maintain the confidentiality of any credentials or account access related to your engagement with us

You agree not to use our Services to:

• Violate any applicable law or regulation
• Transmit spam, malicious content, or unauthorized advertising
• Attempt to interfere with, disrupt, or gain unauthorized access to our systems
• Misrepresent your identity or affiliation, or impersonate another person or business

Our Services may connect with or rely on third-party platforms (for example, CRM, scheduling, communication, or messaging providers) to function. We are not responsible for the availability, performance, or practices of third-party platforms, which are governed by their own terms.

Where our Services include Instagram messaging functionality through Meta's APIs, that functionality is also subject to Meta's and Instagram's own terms and policies. Meta's platform availability, features, and API access are outside our control, and changes made by Meta may affect the functionality of our Services.

Selvora's website, branding, and underlying automation systems are the property of Selvora and are protected by applicable intellectual property laws. Nothing in these Terms grants you rights to Selvora's intellectual property except as necessary to use the Services as intended.

We may modify, suspend, or discontinue any part of our Services at any time, including to make improvements or address technical or business needs. We will make reasonable efforts to avoid unnecessary disruption to active customer engagements.

Our Services are provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by law.

To the fullest extent permitted by law, Selvora will not be liable for indirect, incidental, special, or consequential damages arising from your use of the Services. Our total liability for any claim relating to the Services will not exceed the amount you paid to Selvora for the Services giving rise to the claim in the twelve months preceding the claim.

We may update these Terms or change our Services from time to time. The "Effective date" at the top of this page reflects the most recent update. Continued use of our Services after changes take effect constitutes acceptance of the revised Terms.

Selvora operates in Ontario, Canada. These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Questions about these Terms can be directed to:

• Website: selvora.ca
• Email: info@selvora.ca